CivicPulse Privacy Policy

Effective Date: August 27, 2026

CivicPulse ("we", "our", or "the app") respects your privacy. This Privacy Policy explains what information may be collected, how it is used, and the choices available to users of the CivicPulse mobile application.

1. Information We Collect

Depending on the features you use, CivicPulse may collect:

• Name – to identify your account.
• Email address – for account creation, authentication, and communication related to the service.
• Location information – when required for civic reports or location-based features and when you provide permission.
• Photos or videos – when you voluntarily upload media as part of a civic report or complaint.
• Authentication information – information necessary to sign in and maintain your account.

2. How We Use Information

• To create and authenticate user accounts.
• To receive and process civic reports or complaints.
• To associate reports with relevant locations when the user provides location access.
• To provide, maintain, and improve CivicPulse.
• To provide AI-assisted analysis of submitted content where that feature is used.

3. AI Processing

CivicPulse may use AI services to analyze content submitted through AI-assisted features. Information submitted for such analysis is processed only to provide the requested feature. Users should avoid submitting unnecessary sensitive or confidential information.

4. Third-Party Services

CivicPulse may use third-party services and software development kits (SDKs), such as authentication, location, and AI services, to provide app functionality. These services may process information according to their own privacy policies and applicable terms.

5. Data Sharing

We do not sell users' personal information. Information may be processed by service providers when necessary to operate app features, authenticate users, provide location functionality, or provide AI-assisted functionality.

6. Data Security

We take reasonable measures to protect information handled by the app. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

7. Data Retention and Deletion

Information may be retained for as long as necessary to provide the service and meet legitimate operational or legal requirements. If the app does not provide an in-app account deletion feature, users may contact the app developer to request deletion of their personal information, subject to applicable requirements.

8. Children's Privacy

CivicPulse is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, please contact us so appropriate action can be taken.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be made available at the same public URL.

10. Contact Us

For privacy questions or data-deletion requests, please contact the CivicPulse app developer at the email address provided on the app's official listing or developer contact page.